Kay is a highly experienced and professional IBD nurse, with more than 20 years experience in the NHS and private sectors. As well as having obtained a masters degree in specialist nursing, she is also an independent prescriber, so has the equivalent qualification of a Dr when prescribing medication for patients with IBD.Kay was a driving force in establishing the IBD biologics service at the Royal Free Hospital. She has also been part of innovative research, including designing the IBD passport website, which has helped improve the quality of life for numerous patients living with IBD, through practical support.Despite her high profile, she remains as down to earth and approachable, as when I first met her more than 10 years ago. Kay is always very honest about any treatments she recommends, and will always explain any potential side effects and practical ways these can be minimised.I am writing this review in my capacity as a health care professional in IBD in the NHS as well as at a personal level as a user of Kay’s aesthetic clinic to treat veins on my legs and face. I would have no hesitancy in recommending Kay’s services